Welfare for students

Guide To Students’ Welfare in the UK (part 1)

We are incredibly passionate about our students’ learning and personal growth. Especially , the safety and welfare of our students is put at first. Amongst a thriving residential environment that enables students to shine in their academic ability; their physical, mental and environmental needs are at the forefront of our professional care.

Read on to find out about students welfare and how we create a safe, understanding, caring and supportive environment for our students across different programs.

Venturing abroad to immerse yourself in a whole new environment to accelerate your English learning is a real adventure. For some students, this may be their first time ever in the UK! We are so proud of our students and understand just how difficult it can be to arrive at a residential school

Studying English abroad can be a mixture of excitement, worry, anticipation and many changes. You may have never been away from home for more than 2 weeks. You may have concerns about the food, whether you will make friends and whether you’re going to like the activities and subjects you’ve signed up for.

This is how we make the experience as smooth as possible for you whilst taking care of students welfare and wellbeing

Arriving at the airport for your program

Stepping off the plane from your home country can be an exciting yet unknown experience. Asia Europe Vietnam staffs will be ready and waiting for you at the airport to welcome you, reassure you and ensure you are supported and accompanied.

welcome students to homestay

A space to adjust and venture

You will be travelling to your new school with your new friends. You will then spend time with your new friends and staffs at the school, where we will be waiting for you at the residence or homestay.

Welcoming you to your new school

When you arrive at your new school, we will introduce you to everything you need to know, and make sure you settle into your accommodation. There will be lots of time to meet your new teachers, student friends and house parents / college mentors.

Asia Europe Vietnam believe in each school being a strong community and family where every individual can shine and be part of tomorrow’s global citizens. For students who live in residence house, each house will have its own identity.

House parents

Our house parents are essential for our students during their homestay experience, as they are primarily responsible for the day-to-day pastoral care of our students. They are approachable, enthusiastic, diplomatic and supportive.

We strive for our students to feel confident and happy. This often stems from a positive, structured and inclusive atmosphere in our boarding houses. Our house parents work towards creating a positive environment with inclusiveness, compassion, respect and empowerment whilst also being responsive to the individual needs of students.

24-hour emergency contact information

All students will receive an ID card with 24/7 emergency contact information when they arrive at our schools. This will be on their person at all times. Details on this card include their name, nationality, age and our emergency number for their safety and identification.

Our staff

We encourage, support, and consult our students as much as possible. We make sure that our staffs are passionate about our students’ progress and wellbeing, who are going to be excellent role models and leaders throughout AEV programs.

Welfare and safeguarding training is mandatory for all of our staffs

College mentors

In contrast to our house parents, at our schools, college mentors deliver the social program and provide the day-to-day pastoral care of our students. They are highly attentive and well-organised individuals. They are the big brothers and sisters for our college students. Also, they willingly listen to any problems or worries our students have whilst they are staying with us.

Welfare cordinators

Our welfare coordinators are our essential liaisons between our schools staff and Head Office. They assess our students’ welfare and keep up-to-date with their wellbeing constantly. Active communication with parents is our method of doing.

Our welfare coordinators also create accident logs and reports. All our activities and excursions are risk free.

Medical staff

We also have our own nurse on site who will be able to assist students immediately if they are feeling unwell by checking their temperature, supplying essential medicine and first aid. Medical treatment is also available via the National Health Service if necessary.